Privacy Policy
LAST UPDATED · MAY 2026
Who we are
Hyderabad Mechanic is a bike repair workshop based in Hyderabad, Telangana. This Privacy Policy explains what personal information we collect, why we collect it, and how we keep it safe.
Information we collect
We collect only the information needed to serve you: your name, phone number, email address (optional), vehicle details (make, model, registration), the issue you want repaired, your service address for pickup & drop, and payment confirmation details. We do not collect government ID, financial card numbers or location data.
How we use your information
Your information is used to contact you about your booking, share quotes and status updates, schedule pickup & drop, raise an invoice, follow up after the service, and (only with your consent) send you occasional service reminders. We do not sell or rent your information to anyone.
Website forms & cookies
When you fill the booking or contact form on our site, the submitted details are sent to our workshop team. The website uses a small number of cookies for basic functionality and anonymous analytics. No advertising or cross-site tracking cookies are used.
Sharing with third parties
We share information only when necessary — for example with a payment processor to confirm your payment, or with a delivery partner when you request pickup & drop. These partners are obligated to use your data only for the agreed purpose.
Data storage & security
Your information is stored on secured systems with access restricted to our staff. We retain customer records for as long as needed to serve you and to meet legal requirements, after which they are securely deleted.
Your rights
You have the right to ask what data we hold about you, request a correction, or ask us to delete it. To exercise any of these rights, contact us using the details below — we will respond within 30 days.
Children
Our services are intended for adults. We do not knowingly collect information from anyone under 18 years of age.
Marketing communications
If you opt in, we may send service reminders or seasonal offers by SMS, WhatsApp or email. You can opt out at any time by replying STOP or contacting us — no questions asked.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the 'Last updated' date below.
Contact
For privacy-related queries, call us at +91 90108 43427 or email hello@hyderabadmechanic.in.